Our Leadership & Team – Reward Services LLC

Immaculate Kiggundu

Owner, Founder & Executive Director

Executive Leadership

A Message From Our Founder

"At Reward Services LLC, we believe every individual deserves to be treated with profound empathy, honor, and uncompromised dignity. Whether assisting a senior in the comfort of home or escorting a patient to vital medical appointments, our promise is simple: Care You Can Trust, Comfort You Deserve."

Under Immaculate's visionary leadership, Reward Services operates two specialized divisions—Reward Home Care Services and Reward Transportation Solutions. Her hands-on oversight ensures that rigorous safety protocols, continuous staff training, and deep personal compassion remain at the heart of everything we do.

Guiding Principles

Our Core Values

Personalized Care

Tailored care plans created to fit the unique physical, emotional, and schedule requirements of every client.

Compassion First

Treating every passenger and resident with empathy, kindness, patience, and warmth in the comfort of home.

Reliability

Dependable, punctual, and consistent support. You can count on us to be there when you need us most.

Professionalism

Highly skilled, background-checked, CPR/First Aid trained staff committed to the highest industry standards.

Got Questions?

Frequently Asked Questions

What areas do Reward Services cover?

We proudly serve Pepperell, Massachusetts, surrounding communities, and the Greater Boston region. Contact us to verify coverage for specific towns.

Are your caregivers and drivers background checked?

Yes! All Reward Services team members undergo criminal background checks, motor vehicle record reviews, drug screening, and are certified in CPR/First Aid.

How do I schedule a non-emergency transportation ride?

Rides can be scheduled by calling (860) 374-1635 or submitting a request on our website. We recommend scheduling 24-48 hours in advance.